
06/18/2026
The Hidden Revenue Opportunity Within Existing Retail Customer Engagement
In this installment of our Ei series, Jon Nelson explores how retailers can unlock more value from the customer engagement they're already generating. As acquisition costs rise and ROI faces greater scrutiny, the ability to identify and activate high-intent shoppers—many of whom remain anonymous—has become a critical competitive advantage. Learn why improving visibility into existing behaviors may be one of retail's most powerful growth levers.




























